eBay Site Help

Support articles on eBay issues

How to create custom eBay pages
These steps will take you through the process on how to create custom eBay pages: Go to My eBay Click Manage my Shop - located in the 'Shortc...
Fri, 15 Sep, 2017 at 10:02 AM
Update eBay Categories to Store Categories
When viewing your Frooition Storefront and Listing Template you may notice within your design you have set up "Store Categories". These Categories...
Fri, 19 Jan, 2018 at 2:56 PM
Why is my item not appearing within my store once it has been listed to eBay?
Once you have uploaded a new item, eBay takes some time to index the listing and insert it into your eBay store. This process can, on occasion, take up to ...
Mon, 24 Jul, 2017 at 9:42 AM
Using the eBay Out Of Stock Control Feature
By using the Out Of Stock Control functionality you can keep your Fixed-Price GTC (Good 'Til Cancelled) items alive, even when the quantity reaches zer...
Tue, 30 Jan, 2018 at 5:06 PM
I get an error of non-compliant image in my listing when trying to apply design.
When you apply design to your live eBay listings you are actually making an amendment to your live listings, and with any amendment, eBay will check the cur...
Tue, 16 Jan, 2018 at 3:51 PM
Show the quantity available of an item as more than 10
If you have more than 10 of the same item to sell, you can choose to show the quantity available as "More than 10", or show the actual number of i...
Tue, 6 Feb, 2018 at 12:11 PM
I have forgotten my eBay login details
If you have forgotten your eBay password you will need to use theĀ Forgot Your Password? page and follow the on-screen instructions. If you have forgotte...
Thu, 11 Jan, 2018 at 11:39 AM
Creating/Editing Listing Template Custom Boxes
Within the Frooition software, under settings, you will see a section titled "Custom HTML Boxes". These four fields will allow you to type in cus...
Tue, 6 Feb, 2018 at 10:59 AM
Understanding the eBay Links Policy
As a certified eBay provider, Frooition follows eBay's rules and guidelines to ensure that your listings comply with all eBay regulations. For seller g...
Mon, 18 Dec, 2017 at 3:19 PM
How to add PayPal Bill Me Later to your Frooition store.
By following the instructions below you will add an advert for PayPal Bill Me LaterĀ® to your Frooition store front. Obtaining the code from PayPal S...
Wed, 2 Aug, 2017 at 9:41 AM