The following article contains information on eBays policies running into 2018.
Click the red headers to open them up and display the content.
Links directing customers to sites other than eBay are only permitted from approved domains and for product videos (reviews, product demonstration, or installation), freight shipping services, and legally-required information. For permitted links, please follow these guidelines to ensure they open correctly.
You can include links to terms and conditions (T&Cs) pages in Gift Cards, Digital Gift Cards, and eBay Gift Card categories. Links to domain names or websites for sale are also permitted in Domain Names and Internet Business & Websites for Sale categories. You are not permitted to include links to the warranty T&Cs within your listing. However, you may create an item specific about the existence of a warranty and include a link to T&Cs.
If you wish to provide your customer service phone number for post-transaction support, you can use a new eBay feature that makes your customer service phone number available when a buyer uses "Contact seller." You can opt into the feature within "Manage communication with buyers" in your account settings.
No other off-eBay contact information or links are permitted.
Sellers who have non-secure content in their listings should reference this page for detailed guidance on how to update their listings. eBay is also working with third-party providers to prepare for this change. Many of them will be able to provide bulk editing options to update non-secure HTTP content in your listings.
Effective October 19, 2017, you will be required to provide product identifiers for newly created or revised listings. Product identifiers include:
- Manufacturer Part Number (MPN)
- Global trade item numbers (e.g., UPC or ISBN codes)
This requirement will be expanded to include Good 'Til Cancelled listings for Seller Refurbished and Used conditions in 2018.
Product identifiers are required for certain important functions on eBay. However, if your item is manufacturer-unbranded or custom made, product identifiers may not be available. In those situations, select "Does not apply" in place of an identifier.
Sellers who continue to include watermarks in images will have their listings removed from search if not corrected by March 1, 2018.
Images play an important role in the shopping experience. We recommend that you review your images and start removing watermarks immediately. Ensure that your images are compliant by using photo best practices on eBay.
eBay have released a update to this policy stating that this will no longer be enforced.
Watermarks are still not allowed, but they will not stop images showing on listings or cause your listings to be removed/edited by eBay.