Bookmark this page
How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Update on eBay policy changes
Frooition - Getting Started Guide - PDF
Frooition Branded Storefront - Getting Started Guide - PDF
Frooition Signature - Getting Started Guide - PDF
Understanding the eBay Site Interference Policy
Top Tips for Taking Great Photos for your eBay listings
See all 7 articles
How to clear your browser's cache & eBay recommended browsers
How to add Frooition's Knowledge base to your browsers favorites
Creating an item description with a template to add to eBay
Listing Recommendations Explained
Setting up your Frooition template to work with 3rd party listing tools
I have a 3rd party design already applied. How can I update my listings with my Frooition design?
Do i have to use images hosted with Frooition for my listings?
See all 20 articles
eBay Site Help
How to create custom eBay pages
Update eBay Categories to Store Categories
Why is my item not appearing within my store once it has been listed to eBay?
Using the eBay Out Of Stock Control Feature
I get an error of non-compliant image in my listing when trying to apply design.
See all 18 articles
Frooition software help
Creating a storefront promotion box
How long will it take for my design extra to be installed?
Importing Parts Compatibilities for UK Motors
Importing Parts Compatibilities for US Motorcycles
What is a WYSIWYG editor?
See all 26 articles
Frooition Support & Support Packages
How do I contact Frooition support?
How do I renew my eBay Token?
Increasing Image Hosting allocation
How do I change my profile and contact details?
How to reset your sign in password
See all 13 articles
What do my monthly subscription costs to the Frooition software platform actually cover?
How do I renew my Subscription? - Subscription Overview
I thought the subscriptions started at 20 GBP | 33 USD | 31 AU | 33 CAD
How do I buy additional Credits
Can I get a refund for unused credits?
See all 7 articles
Frooition Help Videos
Video - Subscription Overview
Video - How to List to eBay with Frooition
Video - How to create an item description with a template
Video - Creating a Storefront Promotion Box
Video - Creating and Deleting Cross Promotion Rules
See all 16 articles
eBay policy changes
eBay links policy changes
Frooition Credit Link
eBay images and Watermark removal - update
Active content - What is it and why are eBay cutting it from my listing?
Spring 2018 Update
Why and when are eBay making Store changes?
eBay catalogue update
How do I get the top product slot on the new product page?
eBay Store update Q's & A's
I have a Frooition Storefront, what will happen to me?
Listing tool help
Contacting Magneto & M2Epro
Adding Frooition Template code to ChannelAdvisor
How do I add a Shipping Calculator to my ChannelAdvisor Ad Template?
Using your Frooition design with InkFrog