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Knowledge base
General
FAQ
4
Update on eBay policy changes
How does Frooition know if my eBay listing is loaded on a desktop or a smartphone
What is a WYSIWYG editor?
Where can i find my Frooition client reference number?
Getting Started
12
Frooition - Getting Started Guide - PDF
Frooition Branded Storefront - Getting Started Guide - PDF
Frooition Signature - Getting Started Guide - PDF
Understanding the eBay Site Interference Policy
Top tips for taking great photos for your eBay listings
See all 12 articles
How To
3
How to clear your browser's cache & eBay recommended browsers
How to add Frooition's Knowledge base to your browsers favorites
Help Pages link for Amazon
Frooition Software Support
Listing Tool
31
How to list to eBay via Frooition listing tool
My Seller Tabs have not updated
Setting up Seller Information Tab Sets
Do I have to use images hosted with Frooition for my listings?
How to upload and delete images within your Frooition Image Hosting
See all 31 articles
Bulk Revision
24
Will using Bulk Revision lose my sales history?
Bulk Revision – what is it and will it help?
Bulk Revision v2 - How to add your design to live listings
Bulk Revision v2 - Item Condition Amendment
Bulk Revision v2 - Handling Time
See all 24 articles
Auto Apply
3
How to use the Auto Apply Feature
How to set rules for Auto Apply - Multi Templates - NEW 2018
Auto Apply - What is it and will it help?
eBay Storefront
7
Creating a storefront promotion box
I have updated the store categories on Frooition, but they aren't showing on my eBay storefront
How to create and delete Cross Promotion rules - Cross Selling
Categories in wrong order on eBay
Storefront Promotion Boxes - Topseller
See all 7 articles
Support & Subscriptions
27
My payment method has expired (or) my bank has sent me a replacement card, how do I update on Frooition?
Multiple charges on different dates - recurring payments
When will my recurring payment be taken?
How can I cancel a recurring payment
How to Add / Renew a subscription
See all 27 articles
Payment
7
What do my monthly subscription costs to the Frooition software platform actually cover?
How long will it take for my design extra to be installed?
I thought the subscriptions started at 20 GBP | 33 USD | 31 AU | 33 CAD
How do I buy additional Credits
Can I get a refund for unused credits?
See all 7 articles
Import / Export
19
Importing Parts Compatibilities for UK Motors
Importing Parts Compatibilities for US Motorcycles
Import Parts Compatibility for eBay Boats
Common Import Errors
Importing Item Specifics
See all 19 articles
Legacy Bulk Revision
2
Using Bulk Revision - Adding and Removing Frooition Template Design
Using Bulk Revision to update your links to be Secure
Legacy Listing Tool
6
Creating an item description with a template to add to eBay
Selling similar using Frooition - Create a copy of a profile
Listing with Business Policies
How do I change or create seller info tabs to go on my listings and template?
How do I change the Picture Display Type layout on my listing template?
See all 6 articles
eBay Support
Listings
10
Listing Recommendations Explained
Listing error message: No rate table has been created. Please create the rate table
My template design is not displaying correctly
Error Code (240) when listing. "The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy."
Specifying a product Identifier in your listing
See all 10 articles
eBay Site Help
22
How to create custom eBay pages
Update eBay Categories to Store Categories
Why is my item not appearing within my store once it has been listed to eBay?
Using the eBay Out Of Stock Control Feature
I get an error of non-compliant image in my listing when trying to apply design.
See all 22 articles
BigCommerce
General Help
10
Importing eBay Live Listing into BigCommerce
Connecting to BigCommerce
eBay Listing Software - BigCommerce API Settings
eBay Listing Software - Importing your Live BigCommerce Products
BigCommerce Setup - Importing from eBay to BigCommerce
See all 10 articles
Video Tutorials
Frooition Help Videos
14
Video - How to List to eBay with Frooition
Video - How to create an item description with a template
Video - Creating a Storefront Promotion Box
Video - Creating and Deleting Cross Promotion Rules
Video - Adding a video to you listings
See all 14 articles
External Help Articles
Workflow articles
2
Help Centre link for Shopify
Help Centre link for Bigcommerce
eBay Policy Changes
eBay links policy changes
1
Frooition Credit Link
Image changes
1
eBay images and Watermark removal - update
Active content
1
Active content - What is it and why are eBay cutting it from my listing?
eBay updates - Rolling
8
Why and when are eBay making Store changes?
eBay catalogue update
How do I get the top product slot on the new product page?
eBay Store update Q's & A's
I have a Frooition Storefront, what will happen to me?
See all 8 articles
Third Party Tool Help
Third Party Setup
5
Setting up your Frooition template to work with 3rd party listing tools
I have a 3rd party design already applied. How can I update my listings with my Frooition design?
I use a 3rd party listing Tool. Can I still use Bulk Revision?
How to get template code for listing tool
How to get template code for listing tool - NEW listing tool
Magneto
1
Contacting Magneto & M2Epro
ChannelAdvisor
2
How do I add a Shipping Calculator to my ChannelAdvisor Ad Template?
Adding Frooition design to ChannelAdvisor
Inkfrog
0
Garage Sale
0
BigCommerce themes
Minimal Theme
2
BigCommerce Minimal design - how to edit your theme
BigCommerce design - how to install a theme
Frooition Listing Tool
Getting started
1
How to list an item to eBay using Frooition's listing tool