FAQ 4

• Update on eBay policy changes
• How does Frooition know if my eBay listing is loaded on a desktop or a smartphone
• What is a WYSIWYG editor?
• Where can i find my Frooition client reference number?

Getting Started 12

• Frooition - Getting Started Guide - PDF
• Frooition Branded Storefront - Getting Started Guide - PDF
• Frooition Signature - Getting Started Guide - PDF
• Understanding the eBay Site Interference Policy
• Top tips for taking great photos for your eBay listings

See all 12 articles

How To 3

• How to clear your browser's cache & eBay recommended browsers
• How to add Frooition's Knowledge base to your browsers favorites
• Help Pages link for Amazon

Listing Tool 28

• How to list to eBay via Frooition listing tool - NEW 2019
• My Seller Tabs have not updated
• Setting up Seller Information Tab Sets
• Do I have to use images hosted with Frooition for my listings?
• How to upload and delete images within your Frooition Image Hosting

See all 28 articles

Bulk Revision 24

• Will using Bulk Revision lose my sales history?
• Bulk Revision – what is it and will it help?
• Bulk Revision v2 - How to add your design to live listings
• Bulk Revision v2 - Item Condition Amendment
• Bulk Revision v2 - Handling Time

See all 24 articles

Auto Apply 3

• How to use the Auto Apply Feature
• How to set rules for Auto Apply - Multi Templates - NEW 2018
• Auto Apply - What is it and will it help?

eBay Storefront 6

• Creating a storefront promotion box
• I have updated the store categories on Frooition, but they aren't showing on my eBay storefront
• How to create and delete Cross Promotion rules - Cross Selling
• Categories in wrong order on eBay
• Storefront Promotion Boxes - Topseller

See all 6 articles

Support & Subscriptions 27

• My payment method has expired (or) my bank has sent me a replacement card, how do I update on Frooition?
• Multiple charges on different dates - recurring payments
• When will my recurring payment be taken?
• How can I cancel a recurring payment
• How to Add / Renew a subscription

See all 27 articles

Payment 7

• What do my monthly subscription costs to the Frooition software platform actually cover?
• How long will it take for my design extra to be installed?
• I thought the subscriptions started at 20 GBP | 33 USD | 31 AU | 33 CAD
• How do I buy additional Credits
• Can I get a refund for unused credits?

See all 7 articles

Import / Export 19

• Importing Parts Compatibilities for UK Motors
• Importing Parts Compatibilities for US Motorcycles
• Import Parts Compatibility for eBay Boats
• Common Import Errors
• Importing Item Specifics

See all 19 articles

Legacy Bulk Revision 2

• Using Bulk Revision - Adding and Removing Frooition Template Design
• Using Bulk Revision to update your links to be Secure

Legacy Listing Tool 6

• Creating an item description with a template to add to eBay
• Selling similar using Frooition - Create a copy of a profile
• Listing with Business Policies
• How do I change or create seller info tabs to go on my listings and template?
• How do I change the Picture Display Type layout on my listing template?

See all 6 articles

Listings 10

• Listing Recommendations Explained
• Listing error message: No rate table has been created. Please create the rate table
• My template design is not displaying correctly
• Error Code (240) when listing. "The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy."
• Specifying a product Identifier in your listing

See all 10 articles

eBay Site Help 22

• How to create custom eBay pages
• Update eBay Categories to Store Categories
• Why is my item not appearing within my store once it has been listed to eBay?
• Using the eBay Out Of Stock Control Feature
• I get an error of non-compliant image in my listing when trying to apply design.

See all 22 articles

General Help 10

• Importing eBay Live Listing into BigCommerce
• Connecting to BigCommerce
• eBay Listing Software - BigCommerce API Settings
• eBay Listing Software - Importing your Live BigCommerce Products
• BigCommerce Setup - Importing from eBay to BigCommerce

See all 10 articles

Frooition Help Videos 15

• Video - How to List to eBay with Frooition
• Video - How to create an item description with a template
• Video - Creating a Storefront Promotion Box
• Video - Creating and Deleting Cross Promotion Rules
• Video - Adding a video to you listings

See all 15 articles

Workflow articles 2

• Help Centre link for Shopify
• Help Centre link for Bigcommerce

eBay links policy changes 1

• Frooition Credit Link

Image changes 1

• eBay images and Watermark removal - update

Active content 1

• Active content - What is it and why are eBay cutting it from my listing?

eBay updates - Rolling 8

• Why and when are eBay making Store changes?
• eBay catalogue update
• How do I get the top product slot on the new product page?
• eBay Store update Q's & A's
• I have a Frooition Storefront, what will happen to me?

See all 8 articles

Third Party Setup 5

• Setting up your Frooition template to work with 3rd party listing tools
• I have a 3rd party design already applied. How can I update my listings with my Frooition design?
• I use a 3rd party listing Tool. Can I still use Bulk Revision?
• How to get template code for listing tool
• How to get template code for listing tool - NEW listing tool

Magneto 1

• Contacting Magneto & M2Epro

ChannelAdvisor 2

• How do I add a Shipping Calculator to my ChannelAdvisor Ad Template?
• Adding Frooition design to ChannelAdvisor

Inkfrog 0

Garage Sale 0

Minimal Theme 2

• BigCommerce Minimal design - how to edit your theme
• BigCommerce design - how to install a theme

Getting started 1

• How to list an item to eBay using Frooition's listing tool