Do I need a maintenance package?

Modified on Mon, 05 Mar 2018 at 10:02 AM


The majority of customers will be fine with the free tier of support; however larger customers will have peace of mind with the higher levels of support and priority responses. Customers who make regular changes to their store will benefit from the Silver and Gold tiers and the savings on design extra credits.

These are the tiers and what is offered in the different levels:

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