Frooition Support & Support Packages
All Froo support and package based articles
There is a video for this article, to view it now click here. Login to the Frooition software Click the 'Help' tab, then select '...
Wed, 14 Mar, 2018 at 2:30 PM
In order to link your Frooition account with your eBay account, you have to grant us permission as a 3rd party to perform certain actions on eBay on your be...
Mon, 9 Apr, 2018 at 3:52 PM
You can upgrade from the 'Account tab' in your Frooition account where you can also find details of the pricing for the different hosting levels. ...
Thu, 14 Sep, 2017 at 4:05 PM
To access your profile you will need to select Account > Profile: Once you are here you will see some tabs you can access to display and change d...
Tue, 5 Dec, 2017 at 10:02 AM
To sign in to the Frooition software and access your design management account and listing resources, go to software.frooition.com and enter your user name ...
Mon, 31 Jul, 2017 at 5:02 PM
There are many reasons why we opt for online support as our preferred delivery method, including:
Support issues are recorded making identifying pr...
Wed, 3 Jan, 2018 at 10:03 AM
All responses to support tickets should be done via the ticket system Responding to the email notification will not update your ticket and the information ...
Wed, 3 Jan, 2018 at 10:03 AM
No. The majority of customers will be fine with the free tier of support; however larger customers will have peace of mind with the higher levels of sup...
Mon, 5 Mar, 2018 at 10:02 AM
Yes. We offer a great free level of support via an integrated support request system with a response time of 1-3 working days as well as access to a wea...
Fri, 28 Jul, 2017 at 4:51 PM
The eBay token is the link between your Frooition account and your eBay account, the link is necessary so that dynamic content in your listing design can be...
Fri, 12 Jan, 2018 at 10:18 AM