Logo

Frooition

Welcome
Login
Frooition
Blog Amazon Design Ecommerce Website Design eBay Design

How can we help you today?

Login to submit a new ticket
Check ticket status
Solution home Frooition Software Support Support & Subscriptions

My Subscriptions have not renewed even though I have recurring payments setup?

Modified on: Mon, 27 Jul, 2020 at 11:30 AM


If your subscriptions payment has not been taken, there is a chance your card was declined for some reason.

We would advise you check with your bank that everything is correct on your card.

If so, you may then simply remove and re-add your card details to our system to attempt subscription payment again.


Please see the below article on how to re-add your card details:

https://help.frooition.com/support/solutions/articles/33000255115-how-to-store-card-details-on-your-freedom-account 



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Related Articles

    Home Solutions Privacy Policy