Support & Subscriptions

All Frooition support and package based articles

Can I be notified of an eBay token expiration?
The eBay token is the link between your Frooition account and your eBay account, the link is necessary so that dynamic content in your listing design can be...
Thu, 28 Jun, 2018 at 4:11 PM
I can’t see an item I wish to purchase what can I do?
The design extras page features our most popular design extras, if you cannot see an item you require then you can raise a Support Request requesting the de...
Thu, 3 Aug, 2017 at 11:06 AM
Do I have to renew all 5 subscriptions for my eBay Store & Listings to display?
Do I have to renew all 5 subscriptions for my eBay Store & Listings to display? No, the only subscription that is required for your eBay design to d...
Fri, 17 Aug, 2018 at 9:29 AM
How to list directly to eBay via Frooition - Video
To view the text version of this article, Click here. This article contains 5 videos, each video will walk you through the steps you need to take to list ...
Mon, 23 Apr, 2018 at 4:30 PM
Auto Apply hasn't added a Template to my New Listing
You may have recently purchased Auto Apply, or you have had it running for a while and notice some of your items without your template applied. There could ...
Tue, 22 May, 2018 at 10:08 AM
What happens if I don't pay my Frooition subscription?
Frooition works on a subscription based service. The absolute minimum subscription level you must hold is 'eBay Design and Hosting'. Without t...
Thu, 8 Nov, 2018 at 10:02 AM
How to buy Frooition Auto Apply
This article will walk you through the steps you need to take in order to purchase Auto Apply. 1. Log in to the Frooition software. 2. Click Account...
Fri, 9 Nov, 2018 at 2:35 PM
Can I purchase a rolling subscription?
Unfortunately not. We don't offer a rolling payment option. Here at Frooition we have 3 options for subscriptions. 1 month - This is the stand...
Fri, 14 Sep, 2018 at 12:43 PM
Subscriptions - Explained
You may see inside your Accounts Payment Overview page here: http://freedom.frooition.com/account/payments/ Several different subscriptions which you m...
Tue, 26 Mar, 2019 at 9:54 AM
Why should I use Frooition image hosting?
Frooition offers image hosting within it's software. This allows you to keep all of your listing profiles, images, videos and other Frooition services ...
Thu, 7 Mar, 2019 at 5:27 PM