eBay Site Help

Support articles on eBay issues

Error renewing token : The end user has not completed Auth & Auth sign in "flow"
The error message you are receiving normally occurs if the authorisation process for obtaining your token was interrupted or not completed in some manner.  ...
Thu, 1 Feb, 2018 at 2:45 PM
eBay to BigCommerce import
The following link contains instructions on importing listing information from eBay to Big Commerce: eBay to Big Commerce Import Guide
Tue, 29 Aug, 2017 at 12:49 PM
My eBay account was hacked and now I cannot list anything
eBay has put a temporary block on your account in order to protect it. This block will prevent you from bidding, selling and sending messages to other e...
Thu, 11 Jan, 2018 at 12:28 PM
How to remove listing frame on the listing page
Follow these steps to remove the listing frame from your eBay storefront, you will need to do this before the Frooition storefront can be applied. There...
Wed, 30 May, 2018 at 4:54 PM
Find and Replace links using eBay Selling Manager
This article uses HTTPS:// as an example. Before you change any HTTP:// links to HTTPS:// please check your server supports this change. This articl...
Tue, 12 Dec, 2017 at 4:39 PM
Checking links can be converted to secure links
Before you make any changes to the links used in your eBay listing you must check the hosting server is secure. You can do this by simply trying the lin...
Fri, 12 Jan, 2018 at 10:15 AM
How to use Frooition's eBay Category Feature Finder
eBay provides many categories that sellers can use with their listings, to help our sellers we have created this fantastic FREE eBay Category Feature Finder...
Tue, 11 Dec, 2018 at 12:21 PM
How to remove/change the left hand navigation bar in my category pages
To make changes to, or remove the navigation bar you will need to access the 'Manage my store' section of your eBay account. 1. Navigate to, M...
Tue, 6 Feb, 2018 at 4:44 PM
eBay global shipping programme - how it works from the UK
If you sell on eBay, the likelihood is that you will have come across a buyer from a different country. eBay offers a 'Global Shipping Programme' ...
Mon, 4 Jun, 2018 at 3:02 PM
How to add your Listing to Store Categories
In this article, we will cover the basics on how to add your listings to store categories. Or if you are having a spring clean on your store changing around...
Wed, 27 Jun, 2018 at 4:44 PM