BigCommerce - Frooition Access Guide

Modified on Fri, 12 Aug 2022 at 02:23 PM

This article will guide you through the stages you need to take in order to give Frooition's BigCommerce designers access to your store. This is required so that we can create, check and manage all aspects of the build and installation.


Step 1: User account

  • Log in to your BigCommerce account
  • Navigate to Account Settings > Users
  • Create a User Account
  • Add the email address: creative@froo.com
  • Set the User Role to Store Administrator (This gives us the permissions we need)
  • You might need to add us to any 3rd party Single Click Apps if that was part of the proposal
  • Click Save


This video will show you how to complete the steps mentioned above.



We will also require full API details in order to develop the store.


Step 2: Create V2/V3 API details:

  • Log into your BigCommerce account
  • Navigate to Settings 
  • Scroll down to the API section and click API Accounts
  • Click the blue Create API Account button to the top right
  • Ensure V2/V3 API token is selected in the Token type field
  • Name the connection Frooition Development
  • Set the following Scopes:


  • Click Save to the bottom right
  • The below screen will pop up with your API credentials and a .txt file will also download to your device. You can send the details or the text file to creative@froo.com and press Done once the details have been passed on to our development team.


Create Stencil API details:


Sometimes, we may need you to provide additional Stencil API details. To do this, follow the instructions below:

  • Log in to your BigCommerce account
  • Navigate to Advanced Settings > API Accounts
  • Click Create API Account
  • Click Create Stencil-CLI Token
  • Name the agency as Frooition
  • Click Publish Theme (IMPORTANT!) we cannot install without this
  • Click Save in the bottom right of the page.
  • A pop-up will appear with an 'Access Token' and a 'Terminal Quickstart'. You get a text document that downloads in your browser, this can be sent over to your Frooition contact.
  • Alternatively, you can copy and paste these codes into an email to your Frooition contact, once you close the pop-up window. You will not be able to gain access to them again.


If you have any questions in relation to any of these steps please feel free to get in contact with your designer or Frooition Support.

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